Contact information

Have a question about your order or need help with your Cookie Crumbles mystery experience? We're happy to help!


Cookie Crumbles Mystery Shop LLC


Email: cookiecrumblesmysteryshop@gmail.com


For questions about an existing order, please include your order number in your message so we can assist you as quickly as possible.


We do our best to respond to customer inquiries within 4–5 business days.


For information regarding returns, refunds, damaged or missing items, shipping, and processing times, please review our Return, Refund & Cancellation Policy and Shipping Policy.